If you decide to hire us for your research and/or family legacy
project, call or email us to discuss your goals.
We'll discuss your budget and time constraints, our rates and expenses.
We request that you read our Terms and Conditions of
Service. Then if we both want to proceed with the research:
1. Write a brief summary of what you would like us to find and how many
hours you authorize for the research (Client Research Request). We
require a 4 hour minimum. Work requests must be contracted in writing.
2. Tell us what work has already been done so we don't duplicate any
work that has already been completed by someone else.
3. Mail copies of any information that would be helpful with your research. (Do
NOT mail originals.) It's imperative that we have copies of work already
done so we do not duplicate any previous efforts.
4. Send us your completed Client Research Request by mail along
with a retainer. (Follow up with an email to let
us know what you have sent.)
5. Send a retainer or payment by USPS. Minimum order is $175. For larger
projects, half payment is due before research is begun; the other half is due
upon completion of that phase of the research. Our policy is to "pay as
you go."
6. Upon completion in a few weeks, you will receive a Research
Results Report from us. The length of time and the length of the
report depend on the client
goals, and the type, size and depth of the research project. The report
will list all sources searched, results found, analysis of those results, and will contain photocopies of
any related documents. We will also make
suggestions for the next steps to take regarding further research, should you
wish to continue. At that point, we can discuss whether you wish to
continue with further research.
PLEASE NOTE: You should be aware that there is no guarantee your ancestor
will be found. Every effort will be made to use resources and locate
sources for definitive answers to your questions and the best possible results.
However, successful results are dependent on many factors, including where your
ancestor lived and for how long, extant records for the location(s), and many
other factors. Payment is for the research hours spent and the report.
Successful results with definitive answers are always hoped for and earnestly
sought, but they are not always forthcoming and are not guaranteed.
Hire Us for Consultation or Specialized Services / Projects
We can help you plan, prepare and produce assorted media for Family Legacy Projects.
Call us if you want help defining, organizing and
producing a Legacy Project for your family. We can do it or consult with you
on how to do it.
If you want to use our services, it is also possible for you to save money by working parts of the project
yourself, such as
scanning photos, etc. We can define the project and then breakout parts
for you to work if that is what you want to do. Just call us and tell us
what type of legacy material you have and what your goals are for it. We
can discuss them and make suggestions for ways to share and preserve your legacy
material.
RootsTracker.com
PO Box 46128
Westwood Station
Seattle, WA 98146 email: rootstracker@comcast.net